Terms & Conditions

HOW TO ORDER:

Once you have selected an item from Weldshop proceed to the checkout. Entering your details to become a recognized member has its benefits and recognizes you as a returning member. This enables You will then be taken to a secure area to pay by credit/debit card to complete the purchase. There is an alternative option to use Paypal if it suits. An email will be sent as a confirmation of order. We are more than happy to take orders over the phone and offer additional size advice if you have any problems etc 0044 161 223 1843.

UK DELIVERY 

Standard Delivery: Orders received before 12pm Monday to Friday will generally be shipped the same day with a 48 hour Despatch period. Orders received at the weekends will usually be shipped on a Monday with the exception of a Bank Holiday weekend when Tuesday despatch will apply.

If this is not possible for example an error has taken place when you have tried to pay, or an item is out of stock, you will be notified via email or a phone call.

A confirmation of shipping email is always sent once goods have been shipped with a tracking number from the postal service used.

*To track your order via Royal Mail click HERE to be taken to their Track & Trace facility. Make sure you have your tracking reference number to hand (available on your despatch confirmation e-mail) and follow the online instructions.

"We cannot authorize that parcels be left in bins, in sheds or over the fence. Items may be left with neighbors as long as the item is signed for".

UK DELIVERY

Deliveries are sent Recorded Delivery via InterLink or Royal Mail 48hr Tracked.  A signature will be required on delivery otherwise the delivery company will leave a card through your door to enable you to re-arrange a suitable delivery time or collection from your local Post Office branch.

EUROPE & WORLDWIDE DELIVERY

We currently ship items to a variety of countries within the EU and the rest of the world. As with any other delivery each one needs a signature as they will be sent via Royal Mail International Signed For or via DPD. With countries outside of the EU parcels will usually be delivered within 5-10 working days.

DELIVERY ADDRESS

Your delivery address must be the same as on the credit card statement for the first order. Once this address is verified an alternative delivery address may be added i.e. place of work.

WHEN WILL YOU BE CHARGED?

Your card will be debited as soon as you place the order. Should for any reason we are unable to supply any item we will first call to see whether or not you would like an alternative or offer a full refund to your debit/credit card.

RETURNS/EXCHANGE POLICY

Returns: IMPORTANT INFORMATION.

 The original order placed will need to be returned, when the original order is received your method of payment will be refunded.  Please return the goods purchased within 10 working days from the day you receive the goods for UK customers or 14 days for overseas customers.

Please ensure when returning items return them in the condition they were sent.

UNCLAIMED ITEMS

If items are returned unclaimed to Weldshop via Royal Mail or InterLink we will require a subsequent postage charge. This can be paid over the phone or via this link click HERE. In order to aid in this please provide your original Order Number.

UNWANTED GOODS: If you do not require the item(s) purchased, please follow the return instructions below.

The goods will need to be returned in the original packaging, with relevant documentation to identify recipient (invoice), tagged and in perfect as-new condition.  The buyer will need to send the goods to the return address stated on the invoice received with the goods. We do not pay for the returning postal costs.  The goods will need to be posted Recorded Delivery via Royal Mail, the buyer retaining any receipts in case the parcel should become lost in transit.  Once the goods are returned we can mail out the exchange item or issue a refund.

All refunds will be subject to postal charge deductions i.e you will receive a refund to the value of the item, not the postal costs.

RETURNS ADDRESS: Returns Department, BWS LTD 232 Briscoe Lane Manchester M40 2XG

* NON-UK customers please e-mail us before sending

FAULTY GOODS

If goods are returned due to being faulty we can assess and or repair as per manufacturers requirements.  

HELP?

Unsure of any of the above? please feel free to call or email us if you have any questions:

E-mail: sales@weldshop.co 

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